Description: Discover the secrets to delivering extraordinary service in "Amaze Every Customer Every Time" by Shep Hyken, a must-read for anyone looking to elevate their customer experience game. This book offers valuable insights and practical strategies that will empower you to create memorable interactions with every customer you encounter. In addition to the engaging written content, this edition comes with an audio book CD, allowing you to delve into the techniques and principles outlined by Hyken at your own pace. Whether you're an experienced professional or just starting out, this book is an invaluable asset for enhancing your customer service skills. Who is Shep Hyken??? According to Forbes Magazine:"Shep Hyken is a world-renowned customer service and CX expert, award-winning keynote speaker, researcher, and New York Times and Wall Street Journal bestselling author of eight books. Hyken helps his clients create amazing customer and employee experiences. His client list includes companies in the Fortune 50 and businesses with less than 50 employees. In 2008, the National Speakers Association inducted Hyken into their Hall-of-Fame for lifetime achievement in the professional speaking industry. His annual research study on the state of customer service and CX is cited in hundreds of articles and publications and is used as a go-to resource by industry leaders worldwide. Hyken has been writing a weekly Forbes.com column since 2014."
Price: 11.99 USD
Location: Leesburg, Florida
End Time: 2025-01-16T06:01:43.000Z
Shipping Cost: 5.38 USD
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Item Specifics
All returns accepted: ReturnsNotAccepted
Book Title: Amaze Every Customer Every Time
Narrative Type: Nonfiction
Publisher: Greenleaf Book Group Press
Original Language: English
Intended Audience: Adults
Inscribed: No
Vintage: No
Publication Year: 2013
Type: Business Motivational
Format: Hardcover
Language: English
Era: 2010s
Author: Shep Hyken
Features: CD-ROM
Genre: Business, Economics & Industry
Topic: Customer Service
