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Publication Name: Kaplan Publishing
Book Title: Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Number of Pages: 265 Pages
Language: English
Publisher: Kaplan Publishing
Item Height: 0.6 in
Publication Year: 2007
Topic: Consumer Behavior, Customer Relations
Illustrator: Yes
Genre: Business & Economics
Item Weight: 13.6 Oz
Item Length: 9 in
Author: John Futterknecht, Marty Seldman, Benjamin S. Sorensen, C. John Futterknecht, Martin L. Seldman
Item Width: 6 in
Format: Trade Paperback
