Description: ITIL(R) 4 Create, Deliver and Support (CDS) by Claire Agutter Estimated delivery 3-12 business days Format Paperback Condition Brand New Description An excellent supplement to any ITIL 4 Create, Deliver and Support training courseA study guide designed to help students pass the ITIL(R) 4 Create, Deliver and Support module. Publisher Description ITIL(R) 4 Create, Deliver and SupportIf youve achieved your ITIL(R) 4 Foundation certificate, youre probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services - a must-have skillset practitioners should seek beyond Foundation level.The majority of this book is based on the official AXELOS ITIL(R) 4: Create, Deliver and Support publication and the associated Create, Deliver and Support Managing Professional syllabus. It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.Suitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.The guide focuses on: Service value system key concepts and challenges;Using a shift-left approach;Planning and managing resources in the service value system;The use and value of technology across the service value system;ITIL practices and value streams for new services and user support;How to create, deliver and support services; andExam preparation.A useful tool throughout your careerIn addition to being an essential study aid, the author - a seasoned ITSM professional - also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come - long after youve passed your exam.The essential link between your ITIL qualification and the real world - buy this book today!ITIL(R) is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. Author Biography IT Governance Publishing (ITGP) is the worlds leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable. Details ISBN 1787783375 ISBN-13 9781787783379 Title ITIL(R) 4 Create, Deliver and Support (CDS) Author Claire Agutter Format Paperback Year 2021 Pages 216 Publisher IT Governance Publishing GE_Item_ID:134100164; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 53.03 USD
Location: Fairfield, Ohio
End Time: 2024-11-23T07:01:19.000Z
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9781787783379
Book Title: ITIL(R) 4 Create, Deliver and Support (CDS)
Number of Pages: 216 Pages
Publication Name: ITIL® 4 Create, Deliver and Support (CDS) : Your Companion to the ITIL 4 Managing Professional CDS Certification
Language: English
Publisher: IT Governance LTD
Subject: Networking / General, General, Economics / General
Publication Year: 2021
Type: Textbook
Author: I. T. Governance
Item Length: 9 in
Subject Area: Computers, Business & Economics
Item Width: 6 in
Format: Trade Paperback
