Description: Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And MarketingAuthor(s): Mun Heng Toh Format: Hardback Publisher: World Scientific Publishing Co Pte Ltd, Singapore Imprint: World Scientific Publishing Co Pte Ltd ISBN-13: 9789813228313, 978-9813228313 Synopsis Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach ? Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services [url] book consists of 10 chapters. Each chapter is an in-depth study of a specific measure, be it a technological system, a manpower strategy or a marketing program to improve the performance and productivity of small and medium enterprises (SMEs) in the retail and food services sectors in [url] solutions are the highlight of this book. Every study presented involves field work in terms of surveys, interviews or focus group discussions with stakeholders. The findings of the studies lead to policy recommendations and suggestions for improving the productivity performance of SMEs in the retail and food services sectors.
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Book Title: Lifting Productivity In Singapore's Retail And Food Services S...
Publisher: World Industries Scientific Publishing Co Pte LTD
Publication Year: 2018
Subject: Business
Number of Pages: 452 Pages
Language: English
Publication Name: Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing
Type: Textbook
Author: Mun Heng Toh
Format: Hardcover
