Description: Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience by Ford, Robert C.; Sturman, Michael C.; Heaton, Cherrill P. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less
Price: 10.52 USD
Location: Aurora, Illinois
End Time: 2024-11-10T15:30:43.000Z
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
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Binding: Hardcover
Weight: 2 lbs
Product Group: Book
IsTextBook: No
Number of Pages: 536 Pages
Language: English
Publication Name: Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience
Publisher: Delamr Cengage Learning
Subject: Careers / General, Industries / Hospitality, Travel & Tourism
Publication Year: 2011
Item Height: 1 in
Item Weight: 40.1 Oz
Type: Textbook
Author: Michael C. Sturman, Cherrill P. Heaton, Robert C. Ford
Item Length: 10.1 in
Subject Area: Business & Economics
Item Width: 8.3 in
Series: Hospitality Management Ser.
Format: Hardcover
