Quality Management and Accounting in Service Industries: A New Model of Quality

Description: Quality Management and Accounting in Service Industries by Wojciech Sadkowski, Piotr Jedynak Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. Publisher Description The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for masters and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management.The Open Access version of this book, available at , has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. Author Biography Wojciech Sadkowski holds a doctoral degree in management sciences. He works as a researcher and lecturer in the Department of Finance and International Economics at the Jagiellonian University. His interests, research and publications focus on issues related to quality costing, managerial accounting, and quality management.Piotr Jedynak is Professor of Management. He works at Jagiellonian University in Cracow, Poland, where he holds the positions of Vice-Rector for Financial and HR Policy and Head of the Management Systems Department. He specialises in risk management, quality management, strategic management and management systems. He is the author of numerous publications, an auditor and consultant to many public and business organisation. Details ISBN 1032229810 ISBN-13 9781032229812 Title Quality Management and Accounting in Service Industries Author Wojciech Sadkowski, Piotr Jedynak Format Hardcover Year 2022 Pages 226 Publisher Taylor & Francis Ltd GE_Item_ID:135384057; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

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End Time: 2024-12-09T04:30:21.000Z

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