Services Marketing: People, Technology, Strategy (Ninth Edition) by Jochen Wirtz

Description: Services Marketing: People, Technology, Strategy (Ninth Edition) by Jochen Wirtz, Christopher Lovelock Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.Supplementary Material Resources:Resources are available to instructors who adopt this textbook for their courses. These include: (1) Instructors Manual, (2) Case Teaching Notes, (3) PowerPoint deck, and (4) Test Bank. Please contact Features: Details ISBN 194465982X ISBN-13 9781944659820 Title Services Marketing: People, Technology, Strategy (Ninth Edition) Author Jochen Wirtz, Christopher Lovelock Format Paperback Year 2021 Pages 684 Publisher World Scientific Publishing Co Inc (USA) GE_Item_ID:137539497; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

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Location: Fairfield, Ohio

End Time: 2024-12-05T09:09:51.000Z

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