The Role of TRAVEL AGENT in Managing Tourist Product by A.K. Bhatia Paperback Bo

Description: The Role of TRAVEL AGENT in Managing Tourist Product by A.K. Bhatia Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Retail travel agents are the most important travel intermediaries. Agents act as sales outlets for suppliers and wholesalers from whom they receive commission for any sales made. They also act as travel counsellors, advising people as to when, where, and how to travel; as salespersons actively selling travel; and as assistants, making reservations in response to customer requests. The scope and functions of a modern travel agency has increased manifold over the years. This book explains the various concepts and operations of a travel agency in a systematic manner and makes it easier for not only students of tourism management, but also working professionals to comprehend the subject. Since customer relations is the key to the success of travel agency business, this book explains the need for understanding and retaining the customers, as it is easier to retain loyal customers than to make new ones. The book contains some additional features including Glossary of Travel Agency and Airlines Terms, Hospitality Industry Terms, Travel Trade Publications, International Tourism Periodicals, Travel Industry Journals, Education and Training in Travel and Tourism, International Organisations, Travel Related Publications of International Organisations, and Comprehensive Bibliography. Throughout the book, the approach has been to explain the concepts in a simple and exhaustive manner. The main objective of the book is to provide valuable source material on the complex subject of travel agency business to graduate as well as post-graduate and management students of travel and tourism, travel agencies, airlines and others engaged in the business of travel and tourism. Author Biography A.K. Bhatia was a senior official in the Ministry of Tourism, Government of India for more than two decades. As Deputy Director General, he was responsible for the marketing of Indian tourism in different parts of the world. As a field officer, he had several assignments in Indias overseas tourist offices including those at Brussels, Paris and Geneva. He represented the Ministry of Tourism at many international conferences. After obtaining a post-graduate degree from the University of Delhi, he acquired an advanced post-graduate Diploma in Tourism Marketing from the University of Viterbo, Italy. He has written a number of articles in Indian and international tourism journals. His last assignment was as a Director of Education in the Kuoni Academy of Travel, a Swiss multinational enterprise. Prior to this, he had coordinated and taught tourism to graduate and post-graduate students at University of Delhi for several years. Presently he is associated with the Indian Institute of Travel and Tourism Management, Ministry of Tourism and several other institutes imparting training in travel and tourism management. Details ISBN 9386245752 ISBN-13 9789386245755 Title The Role of TRAVEL AGENT in Managing Tourist Product Author A.K. Bhatia Format Paperback Year 2020 Publisher Sterling Publishers Pvt.Ltd GE_Item_ID:135756782; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

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